JOIN OUR CLIENT SUCCESS TEAM
The insurance career of your dreams.
Work in an environment that will challenge your skills while supporting your lifestyle.
Rogue Risk isn't just a new model for the insurance customer experience, it's also an entirely new way of building your insurance career.
A "No Ceiling" insurance career.
Client Success Associate Responsibilities
- Cultivate and nurture trusting relationships with Rogue Risk clients.
- Process endorsements, COIs, billing, and claims-related issues.
- Ability to document all conversations, recommendations, and subsequent results of all prospect and client interactions.
- Communicate using multiple mediums (i.e., phone, text, email, chat, etc.) to gather all necessary information.
- Develop relationships with carrier stakeholders (i.e., underwriters, marketing reps).
- Maintain a high level of industry knowledge to provide relevant and timely recommendations.
- Identify revenue opportunities with prospects and clients through cross-sales and coverage improvements.
Requirements for CSA position
- Active Property/Casualty insurance license.
- Ability to navigate online software such as Customer Relationship Management (CRM), Agency Management System (AMS), etc., to perform the job.
- Desire to provide world-class customer service.
- Working knowledge of commercial insurance products, carriers, and coverages.
- Proven working experience in an insurance-related service position.
- Track record of hitting daily, weekly, and monthly service activity goals.
- Demonstrated ability to solve problems and communicate solutions
At Rogue Risk, you control your destiny. If you work hard, persevere, and execute there is no governor on your growth potential. If this sounds like the type of environment you'd like to be part of, I'd encourage you to apply today.
Ryan Hanley Founder & President
Take control of your career.
Get the training, tools, and support to build the career of your dreams.